Privacy policy

SECURITY POLICY

At DolceDara, we value the trust of our customers and are committed to protecting the personal information they share with us. This Security Policy describes how we handle and protect our users' data in compliance with applicable privacy and data security laws.

1. Collection and Use of Information

We only collect the information necessary to process orders, provide customer service and improve our services. The information we collect includes, but is not limited to, name, shipping address, phone number, email and payment details.

We use this information to:

Process and fulfill orders.

Send updates on the order status.

Improve the user experience on our website.

Comply with legal obligations.

Protection of Personal Data

We implement appropriate security measures to protect our customers' information against unauthorized access, alteration, disclosure or destruction.

3. Payment Information

We do not store payment details such as credit or debit card numbers on our servers. We use secure, PCI-DSS compliant payment gateways to process payments, ensuring that payment information is handled securely and in accordance with industry standards.

4. Data Retention

We will only keep the personal data of our customers for the time necessary to fulfill the purposes described in this policy.

5. Cookies y TecnologĂ­a de Rastreo

Utilizamos cookies y tecnologías similares para mejorar la experiencia del usuario en nuestro sitio web, analizar el tráfico y personalizar el contenido. Los usuarios pueden gestionar sus preferencias de cookies a través de la configuración de su navegador. Para más detalles, revisa nuestra Política de Cookies. 

6. Disclosure to Third Parties

We do not share personal information with third parties.

7. Minors

DolceDara does not knowingly collect or request personal information from children under 13 years of age. If we become aware that we have collected information from a minor, we will take immediate action to remove it from our records.

8. Updates to this Policy

We reserve the right to update this Security Policy when necessary to reflect changes in our practices or comply with the law. Changes will be posted on this page, and the date of the last update will be indicated at the bottom of the policy.

Last update date: 11-06-2024